We are excited to bring on a new Technical Support Analyst to join our growing team at Clarivate! As first point of contact for North America, you will be responsible for all inbound customer inquiries and providing expertise to customers, distributors, and internal stakeholders. As a key member of the team, your main purpose is to diagnose and resolve both technical and

We are excited to bring on a new Technical Support Analyst to join our growing Alma Tier 1 Customer Support Team. This is an amazing opportunity to work with Alma and support our customers throughout North America. The team consists of seven people and is reporting to the Technical Support Manager. This role requires someone who can work independently, but also be part of

s , OKRs, and KPIs that align with customer value Working backwards to identify pathways and milestones to identify MVPs and versions, and advance the current product forward, wherever it may be in the product lifecycle Completing all of the bullets above utilizing customer and market data that has been gathered and analyzed Execute an outcome and impact driven product dev

We are looking for a Senior Big Data Engineer to join our IMS team in Philadelphia, PA. This is an exciting new opportunity to support data excellence and research intelligence projects. If you have a solid background in Big Data design and development, are metrics focused and obsessed with CI/CD and DevOps we would love to speak with you! About You experience, education,

We are looking for a Lead Big Data Engineer to join our IMS team in Philadelphia, PA. This is an exciting new opportunity to support data excellence and research intelligence projects. If you have a solid background in Big Data design and development, are metrics focused and obsessed with CI/CD and DevOps we would love to speak with you! About You experience, education, s

Clarivate is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world's most complex problems by providing actionable information and insights that reduce the time from new ideas to life changing inventions in the areas of science and intellectual property. We help customers discover, p

The IT CMDB Lead Business Process Consultant plays a pivotal role in maintaining the integrity and functionality of the Configuration Management Database (CMDB). Working closely with IT Service Now System Admin, Platform, and Process Owners, the consultant will ensure adherence to standardized configuration management methodologies while facilitating the development of po

The Accessibility Program Manager will work across cross functional teams across the segment to create a strong organizational culture and capability for delivering accessible products and services as a competitive advantage. Serve as an advocate for users and customers of all abilities. This role will be responsible for establishing, improving, and communicating accessib

We are looking for an individual to join our US Market Access Content Client Delivery team. This position reports to the Director, Product Operations. The full time analyst position will analyze and deliver content pertaining to our gold standard Market Access Formulary and Restrictions data. The analyst will be responsible for determining the appropriate techniques to co

We are looking for an Implementation Consultant to join our team! As an Implementation Consultant you will coordinate, lead, and deliver implementation projects for Ex Libris products. You will work with libraries and their skilled stakeholders including Librarians and other staff. You will seek to understand their workflows and how our solutions can best support their da

As an IP Analyst on the IP Admin team at Clarivate, you will provide docketing and paralegal support throughout patent and trademark lifecycle. You will work closely with the United States Patent & Trademark office as well as other law firms, agents, and clients to accomplish this. You will review, docket, and de docket information received into our Intellectual Property

Join our team! We are looking for an excited, inquisitive Research Analyst/Patent Classification Specialist (PCS) to join our Patent Search and Innovation Intelligence Services Team! In this role, you will de t e r m ine a ppropria t e ap pl ic a t ion c la s sifi c a t ions in a cc ordance wi t h th e Coo pe ra t ive Pa ten t Class i fi c a ti on ( CPC) syst e m and Unit

As a Senior IP Analyst on the IP Admin team at Clarivate, you will provide docketing and/or paralegal support throughout patent and trademark lifecycle. You will work closely with the United States Patent & Trademark office as well as other law firms, agents, and clients to accomplish this. You will review, docket, and de docket information received into our Intellectual

We are excited to bring on a new Implementation Specialist join our growing team at Clarivate! This is a customer facing position where you will provide technical support for ScholarOne Manuscript site maintenance. You will also provide product delivery and support for Web of Science Reviewer Recognition, Reviewer Locator, and Transparent Peer review. This is an excellent

We are excited to bring on a new Senior Director of Product Management to join our growing team at Clarivate . You will manage the Information Solutions Platform Team, partnering closely with platform and business product managers across IS to ensure the agreed product roadmap is completed in a timely way to meet IS sales and revenue targets. This includes deploying resou